FloStor systems are robustly engineered for trouble-free operation in harsh and demanding industrial conditions. The optional Preventive Maintenance Program is available to ensure continued operations. Scheduled maintenance is performed by our specialized staff.
In addition, our mechanical, electrical, and software specialists are available 24/7 to address emergencies.
Service you can depend on
FloStor Customer Service is your single point of contact for all of your installed system needs. We're here to help you optimize your system's performance, for the life of the system. Parts, service, system enhancements, training, and warranty issues can all be handled through our customer service.
Our expert staff and dedication to service make all of your experiences with customer service positive. We're set up to support all systems installed by FloStor as well as systems manufactured and installed by other material handling companies.
We've designed our service offerings to provide complete coverage for your material handling needs. From urgent emergency response to proactive maintenance strategies, each solution is tailored to maximize system performance, minimize downtime, and extend equipment lifespan—all delivered by specialists who understand the critical nature of your operations.
Our specialized teams are available around the clock to address critical system issues with rapid response times.
Scheduled service programs designed to maximize system uptime and prevent costly breakdowns before they occur.
Quick access to genuine components and replacement parts to keep your systems running at optimal performance.
Comprehensive training for your staff to ensure proper system operation, maintenance, and troubleshooting.
If your system was installed by a supplier no longer in business, or you'd just like to have your needs fulfilled by a quality professional service organization, we can help. All the support you need for your automated material handling system can be provided by FloStor.
We understand the implications of an automated system that's performing at less than 100 percent. We also understand that you can't predict when a system failure may occur -- our customers operate at all times of the day and all days of the week. Because the need for service and support extends beyond 9 to 5, we're staffed 24 hours a day, 7 days a week. We make it easy for you to get the information you need to keep your system running smoothly.
Contact our service team today to discuss your maintenance needs and emergency support options.
FloStor